Ideation, scoping and development services

Opportunity discovery and scoping

In a changing environment challenges and opportunities arise continuously. Many opportunities and ideas are identified within a company, but often there is a need for a structured approach or an external view.
Buckminster identifies opportunities and generates ideas for new business concepts by depth interviews with customers, employees and other stakeholders, brainstorm sessions with experts, scenario planning and other discovery and ideation techniques. Feasible ideas need to be identified quickly. In a scoping exercise Buckminster checks whether an idea creates enough customer value and performs a preliminary assessment of its economical and operational feasibility.

New service development

When developing a new service, many aspects come into play. Buckminster helps companies to develop new services by methodologically mapping the whole customer journey. Buckminster identifies touchpoints – that is each point, digital or physical, where a customer interacts with a company – and defines the requirements for the customer experience in each touchpoint. Buckminster also develops necessary business models, revenue models, processes, organization structures and governance rules to operate the new service efficiently and profitable.

Consultancy Services

CEO, senior management and board advisory

Digital strategy is a relatively new field of expertise and often underrepresented at senior levels. By offering a combination of entrepreneurial experience, a broad business knowledge and a deep digital and technical knowledge, Buckminster can help senior management with developing a digital business strategy, by being a sounding board or by being a source of knowledge and inspiration.

Inspiring organizations

Buckminster looks continuously at trends, applies them to specific verticals and investigates studies and cases. Buckminster can inspire organizations by creates papers and presentations on the future of their business.