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	<title>Comments for buckminster</title>
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	<link>http://www.buckminster.be</link>
	<description>Strategy consulting for the digital age</description>
	<lastBuildDate>Mon, 11 Apr 2011 17:27:29 +0000</lastBuildDate>
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		<title>Comment on Why one-to-one communication in digital is so hard for large companies by james mennekens</title>
		<link>http://www.buckminster.be/2011/uncategorized/why-one-to-one-communication-in-digital-is-so-hard-for-large-companies/comment-page-1/#comment-1460</link>
		<dc:creator>james mennekens</dc:creator>
		<pubDate>Mon, 11 Apr 2011 17:27:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=781#comment-1460</guid>
		<description>i think you are completely right and on top of this we would also save on HCounts.
James&lt;div class=&quot;comment-remix-meta&quot;&gt;&lt;a href=&quot;#&quot; class=&quot;replyto&quot; onclick=&quot;replyto(&#039;1460&#039;,&#039;james mennekens&#039;); return false;&quot;&gt;Reply&lt;/a&gt;  - &lt;a href=&quot;#&quot; class=&quot;quote&quot; onclick=&quot;quote(&#039;1460&#039;,&#039;james mennekens&#039;,&#039;i think you are completely right and on top of this we would also save on HCounts.\r\nJames&#039;); return false;&quot;&gt;Quote&lt;/a&gt;&lt;/div&gt;</description>
		<content:encoded><![CDATA[<p>i think you are completely right and on top of this we would also save on HCounts.<br />
James
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('1460','james mennekens'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('1460','james mennekens','i think you are completely right and on top of this we would also save on HCounts.\r\nJames'); return false;">Quote</a></div>
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		<title>Comment on Simplicity is the new black by Raphael Thys</title>
		<link>http://www.buckminster.be/2011/thoughts/simplicity-is-the-new-black/comment-page-1/#comment-1055</link>
		<dc:creator>Raphael Thys</dc:creator>
		<pubDate>Tue, 18 Jan 2011 16:22:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=718#comment-1055</guid>
		<description></description>
		<content:encoded><![CDATA[<p><a href='#comment-1052' rel="nofollow">@fabian</a> &#8211; Fabian,</p>
<p>I would say that most people don’t care about how it works at the moment it does and they have to spend the less time as possible caring about it.</p>
<p>A geek product will never please a mass market as such.<br />
A well designed product will please geeks and the mass market. Apple is indeed, the perfect example for that.</p>
<p>The tech history has a small exception Windows vs Apple… but we know why this happened.
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('1055','Raphael Thys'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('1055','Raphael Thys','&lt;a href=\'#comment-1052\' rel=\&quot;nofollow\&quot;&gt;@fabian&lt;\/a&gt; - Fabian,\r\n\r\nI would say that most people don&acirc;t care about how it works at the moment it does and they have to spend the less time as possible caring about it.\r\n\r\nA geek product will never please a mass market as such.\r\nA well designed product will please geeks and the mass market. Apple is indeed, the perfect example for that.\r\n\r\nThe tech history has a small exception Windows vs Apple&acirc;&brvbar; but we know why this happened.'); return false;">Quote</a></div>
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		<title>Comment on Simplicity is the new black by Raphael Thys</title>
		<link>http://www.buckminster.be/2011/thoughts/simplicity-is-the-new-black/comment-page-1/#comment-1053</link>
		<dc:creator>Raphael Thys</dc:creator>
		<pubDate>Tue, 18 Jan 2011 16:16:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=718#comment-1053</guid>
		<description>Their is something beating free: convenient! 
indeed...&lt;div class=&quot;comment-remix-meta&quot;&gt;&lt;a href=&quot;#&quot; class=&quot;replyto&quot; onclick=&quot;replyto(&#039;1053&#039;,&#039;Raphael Thys&#039;); return false;&quot;&gt;Reply&lt;/a&gt;  - &lt;a href=&quot;#&quot; class=&quot;quote&quot; onclick=&quot;quote(&#039;1053&#039;,&#039;Raphael Thys&#039;,&#039;Their is something beating free: convenient! \r\nindeed...&#039;); return false;&quot;&gt;Quote&lt;/a&gt;&lt;/div&gt;</description>
		<content:encoded><![CDATA[<p>Their is something beating free: convenient!<br />
indeed&#8230;
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('1053','Raphael Thys'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('1053','Raphael Thys','Their is something beating free: convenient! \r\nindeed...'); return false;">Quote</a></div>
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		<title>Comment on Simplicity is the new black by fabian</title>
		<link>http://www.buckminster.be/2011/thoughts/simplicity-is-the-new-black/comment-page-1/#comment-1052</link>
		<dc:creator>fabian</dc:creator>
		<pubDate>Tue, 18 Jan 2011 14:44:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=718#comment-1052</guid>
		<description>Another video illustrating it: &lt;a href=&quot;http://www.youtube.com/watch?v=W8ak8VXIi8I&quot; rel=&quot;nofollow&quot;&gt;http://www.youtube.com/watch?v=W8ak8VXIi8I&lt;/a&gt;

Now, ask yourself: who&#039;s your audience: Penny or the 4 geeks? That&#039;s one of the problems of Google: they targeted early adopters (aka geeks) and have difficulties addressing mass markets now. Android needs interface layers from Samsung, Sony Ericsson... for instance!

Great point, Johan!&lt;div class=&quot;comment-remix-meta&quot;&gt;&lt;a href=&quot;#&quot; class=&quot;replyto&quot; onclick=&quot;replyto(&#039;1052&#039;,&#039;fabian&#039;); return false;&quot;&gt;Reply&lt;/a&gt;  - &lt;a href=&quot;#&quot; class=&quot;quote&quot; onclick=&quot;quote(&#039;1052&#039;,&#039;fabian&#039;,&#039;Another video illustrating it: &lt;a href=\&quot;http:\/\/www.youtube.com\/watch?v=W8ak8VXIi8I\&quot; rel=\&quot;nofollow\&quot;&gt;http:\/\/www.youtube.com\/watch?v=W8ak8VXIi8I&lt;\/a&gt;\r\n\r\nNow, ask yourself: who\&#039;s your audience: Penny or the 4 geeks? That\&#039;s one of the problems of Google: they targeted early adopters (aka geeks) and have difficulties addressing mass markets now. Android needs interface layers from Samsung, Sony Ericsson... for instance!\r\n\r\nGreat point, Johan!&#039;); return false;&quot;&gt;Quote&lt;/a&gt;&lt;/div&gt;</description>
		<content:encoded><![CDATA[<p>Another video illustrating it: <a href="http://www.youtube.com/watch?v=W8ak8VXIi8I" rel="nofollow">http://www.youtube.com/watch?v=W8ak8VXIi8I</a></p>
<p>Now, ask yourself: who&#8217;s your audience: Penny or the 4 geeks? That&#8217;s one of the problems of Google: they targeted early adopters (aka geeks) and have difficulties addressing mass markets now. Android needs interface layers from Samsung, Sony Ericsson&#8230; for instance!</p>
<p>Great point, Johan!
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('1052','fabian'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('1052','fabian','Another video illustrating it: &lt;a href=\&quot;http:\/\/www.youtube.com\/watch?v=W8ak8VXIi8I\&quot; rel=\&quot;nofollow\&quot;&gt;http:\/\/www.youtube.com\/watch?v=W8ak8VXIi8I&lt;\/a&gt;\r\n\r\nNow, ask yourself: who\'s your audience: Penny or the 4 geeks? That\'s one of the problems of Google: they targeted early adopters (aka geeks) and have difficulties addressing mass markets now. Android needs interface layers from Samsung, Sony Ericsson... for instance!\r\n\r\nGreat point, Johan!'); return false;">Quote</a></div>
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		<title>Comment on Turning tomorrow&#8217;s market into business by Business Model Innovation &#124; DiCoDE-thebook.com</title>
		<link>http://www.buckminster.be/2010/business/doing-business-in-tomorrows-market/comment-page-1/#comment-748</link>
		<dc:creator>Business Model Innovation &#124; DiCoDE-thebook.com</dc:creator>
		<pubDate>Tue, 26 Oct 2010 11:04:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=524#comment-748</guid>
		<description></description>
		<content:encoded><![CDATA[<p>[...] a few weeks ago in Antwerpen. I was intrigued by his Buckminster project and very excited by his “Turning tomorrow’s market into business” blog post. He describes perfectly why technology enabled a cultural post-industrial shift in the [...]
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('748','Business Model Innovation | DiCoDE-thebook.com'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('748','Business Model Innovation | DiCoDE-thebook.com','&amp;#91;...&amp;#93; a few weeks ago in Antwerpen. I was intrigued by his Buckminster project and very excited by his &acirc;Turning tomorrow&acirc;s market into business&acirc; blog post. He describes perfectly why technology enabled a cultural post-industrial shift in the &amp;#91;...&amp;#93;'); return false;">Quote</a></div>
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		<title>Comment on Influencing the customer journey by gravity by User Experience, Usability and Design links for October 5th &#124; BlobFisk.com</title>
		<link>http://www.buckminster.be/2010/thoughts/influencing-the-customer-journey-by-gravity/comment-page-1/#comment-701</link>
		<dc:creator>User Experience, Usability and Design links for October 5th &#124; BlobFisk.com</dc:creator>
		<pubDate>Tue, 05 Oct 2010 18:09:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=283#comment-701</guid>
		<description>[...] Influencing the customer journey by gravity &#124; buckminsterWhenever a customer buys something, he will go through a process from need to purchase. In this process a customer will get in touch with different brands on different media and at different times. Every occasion where a customer gets in touch with a brand, we call a &#8220;touch point&#8221;. And the path along all touch points, we call the &#8220;customer journey&#8221;. [...]&lt;div class=&quot;comment-remix-meta&quot;&gt;&lt;a href=&quot;#&quot; class=&quot;replyto&quot; onclick=&quot;replyto(&#039;701&#039;,&#039;User Experience, Usability and Design links for October 5th &#124; BlobFisk.com&#039;); return false;&quot;&gt;Reply&lt;/a&gt;  - &lt;a href=&quot;#&quot; class=&quot;quote&quot; onclick=&quot;quote(&#039;701&#039;,&#039;User Experience, Usability and Design links for October 5th &#124; BlobFisk.com&#039;,&#039;&#091;...&#093; Influencing the customer journey by gravity &#124; buckminsterWhenever a customer buys something, he will go through a process from need to purchase. In this process a customer will get in touch with different brands on different media and at different times. Every occasion where a customer gets in touch with a brand, we call a &ldquo;touch point&rdquo;. And the path along all touch points, we call the &ldquo;customer journey&rdquo;. &#091;...&#093;&#039;); return false;&quot;&gt;Quote&lt;/a&gt;&lt;/div&gt;</description>
		<content:encoded><![CDATA[<p>[...] Influencing the customer journey by gravity | buckminsterWhenever a customer buys something, he will go through a process from need to purchase. In this process a customer will get in touch with different brands on different media and at different times. Every occasion where a customer gets in touch with a brand, we call a &ldquo;touch point&rdquo;. And the path along all touch points, we call the &ldquo;customer journey&rdquo;. [...]
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('701','User Experience, Usability and Design links for October 5th | BlobFisk.com'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('701','User Experience, Usability and Design links for October 5th | BlobFisk.com','&amp;#91;...&amp;#93; Influencing the customer journey by gravity | buckminsterWhenever a customer buys something, he will go through a process from need to purchase. In this process a customer will get in touch with different brands on different media and at different times. Every occasion where a customer gets in touch with a brand, we call a &amp;ldquo;touch point&amp;rdquo;. And the path along all touch points, we call the &amp;ldquo;customer journey&amp;rdquo;. &amp;#91;...&amp;#93;'); return false;">Quote</a></div>
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		<title>Comment on Influencing the customer journey by gravity by Tweets that mention Influencing the customer journey by gravity &#124; buckminster -- Topsy.com</title>
		<link>http://www.buckminster.be/2010/thoughts/influencing-the-customer-journey-by-gravity/comment-page-1/#comment-696</link>
		<dc:creator>Tweets that mention Influencing the customer journey by gravity &#124; buckminster -- Topsy.com</dc:creator>
		<pubDate>Mon, 04 Oct 2010 11:19:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=283#comment-696</guid>
		<description>[...] This post was mentioned on Twitter by Rod Farmer and Gianluca Brugnoli, servicedesigntools. servicedesigntools said: influencing the customer journey by gravity (a not-linear representation) http://tinyurl.com/2eqmxpo [...]&lt;div class=&quot;comment-remix-meta&quot;&gt;&lt;a href=&quot;#&quot; class=&quot;replyto&quot; onclick=&quot;replyto(&#039;696&#039;,&#039;Tweets that mention Influencing the customer journey by gravity &#124; buckminster -- Topsy.com&#039;); return false;&quot;&gt;Reply&lt;/a&gt;  - &lt;a href=&quot;#&quot; class=&quot;quote&quot; onclick=&quot;quote(&#039;696&#039;,&#039;Tweets that mention Influencing the customer journey by gravity &#124; buckminster -- Topsy.com&#039;,&#039;&#091;...&#093; This post was mentioned on Twitter by Rod Farmer and Gianluca Brugnoli, servicedesigntools. servicedesigntools said: influencing the customer journey by gravity (a not-linear representation) http:\/\/tinyurl.com\/2eqmxpo &#091;...&#093;&#039;); return false;&quot;&gt;Quote&lt;/a&gt;&lt;/div&gt;</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Rod Farmer and Gianluca Brugnoli, servicedesigntools. servicedesigntools said: influencing the customer journey by gravity (a not-linear representation) <a href="http://tinyurl.com/2eqmxpo" rel="nofollow">http://tinyurl.com/2eqmxpo</a> [...]
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('696','Tweets that mention Influencing the customer journey by gravity | buckminster -- Topsy.com'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('696','Tweets that mention Influencing the customer journey by gravity | buckminster -- Topsy.com','&amp;#91;...&amp;#93; This post was mentioned on Twitter by Rod Farmer and Gianluca Brugnoli, servicedesigntools. servicedesigntools said: influencing the customer journey by gravity (a not-linear representation) http:\/\/tinyurl.com\/2eqmxpo &amp;#91;...&amp;#93;'); return false;">Quote</a></div>
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		<title>Comment on Turning tomorrow&#8217;s market into business by Johan van Mol</title>
		<link>http://www.buckminster.be/2010/business/doing-business-in-tomorrows-market/comment-page-1/#comment-693</link>
		<dc:creator>Johan van Mol</dc:creator>
		<pubDate>Sat, 02 Oct 2010 15:35:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=524#comment-693</guid>
		<description>I won&#039;t focus on any specific technology. Customer value is created by a mix of elements: user experience, technology, processes, organization structure, revenue model, etc. I will approach each case in a holistic way.&lt;div class=&quot;comment-remix-meta&quot;&gt;&lt;a href=&quot;#&quot; class=&quot;replyto&quot; onclick=&quot;replyto(&#039;693&#039;,&#039;Johan van Mol&#039;); return false;&quot;&gt;Reply&lt;/a&gt;  - &lt;a href=&quot;#&quot; class=&quot;quote&quot; onclick=&quot;quote(&#039;693&#039;,&#039;Johan van Mol&#039;,&#039;I won\&#039;t focus on any specific technology. Customer value is created by a mix of elements: user experience, technology, processes, organization structure, revenue model, etc. I will approach each case in a holistic way.&#039;); return false;&quot;&gt;Quote&lt;/a&gt;&lt;/div&gt;</description>
		<content:encoded><![CDATA[<p>I won&#8217;t focus on any specific technology. Customer value is created by a mix of elements: user experience, technology, processes, organization structure, revenue model, etc. I will approach each case in a holistic way.
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('693','Johan van Mol'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('693','Johan van Mol','I won\'t focus on any specific technology. Customer value is created by a mix of elements: user experience, technology, processes, organization structure, revenue model, etc. I will approach each case in a holistic way.'); return false;">Quote</a></div>
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		<title>Comment on Turning tomorrow&#8217;s market into business by Pieter Goyens</title>
		<link>http://www.buckminster.be/2010/business/doing-business-in-tomorrows-market/comment-page-1/#comment-692</link>
		<dc:creator>Pieter Goyens</dc:creator>
		<pubDate>Sat, 02 Oct 2010 15:10:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=524#comment-692</guid>
		<description></description>
		<content:encoded><![CDATA[<p>I love the way you take to the innovation hot-seat, Johan.</p>
<p>One of the positive elements of the global recession has been that companies now fully realize the scope and need for innovative solutions. So, let’s protect the unconventional thinkers &#8212; but very often it’s so difficult to find a way to make things happen!</p>
<p>What (new) marketing techniques are you looking to experiment with over the next months? Social, mobile, gaming, search.
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('692','Pieter Goyens'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('692','Pieter Goyens','I love the way you take to the innovation hot-seat, Johan.\r\n\r\nOne of the positive elements of the global recession has been that companies now fully realize the scope and need for innovative solutions. So, let&acirc;s protect the unconventional thinkers -- but very often it&acirc;s so difficult to find a way to make things happen!\r\n\r\nWhat (new) marketing techniques are you looking to experiment with over the next months? Social, mobile, gaming, search.'); return false;">Quote</a></div>
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		<title>Comment on Layout, the challenge for web publishers and CMS builders by Johan van Mol</title>
		<link>http://www.buckminster.be/2010/thoughts/layout-the-challenge-for-web-publishers-and-cms-builders/comment-page-1/#comment-636</link>
		<dc:creator>Johan van Mol</dc:creator>
		<pubDate>Thu, 26 Aug 2010 07:22:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.buckminster.be/?p=466#comment-636</guid>
		<description>Yep. I like the full magazine overview, it gives a reader the same kind of visual cues as flipping through pages.&lt;div class=&quot;comment-remix-meta&quot;&gt;&lt;a href=&quot;#&quot; class=&quot;replyto&quot; onclick=&quot;replyto(&#039;636&#039;,&#039;Johan van Mol&#039;); return false;&quot;&gt;Reply&lt;/a&gt;  - &lt;a href=&quot;#&quot; class=&quot;quote&quot; onclick=&quot;quote(&#039;636&#039;,&#039;Johan van Mol&#039;,&#039;Yep. I like the full magazine overview, it gives a reader the same kind of visual cues as flipping through pages.&#039;); return false;&quot;&gt;Quote&lt;/a&gt;&lt;/div&gt;</description>
		<content:encoded><![CDATA[<p>Yep. I like the full magazine overview, it gives a reader the same kind of visual cues as flipping through pages.
<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('636','Johan van Mol'); return false;">Reply</a>  &#8211; <a href="#" class="quote" onclick="quote('636','Johan van Mol','Yep. I like the full magazine overview, it gives a reader the same kind of visual cues as flipping through pages.'); return false;">Quote</a></div>
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